Executive Team

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Murray Hennessy Chief Executive Officer

Murray Hennessy is Chief Executive Officer at Great Wolf Resorts Inc., an affiliate of Centerbridge Partners LP. Murray and our management team are focused on accelerating the growth of the Great Wolf Lodge brand and expanding into new markets throughout the United States and the world.

Murray Hennessy has worked extensively in customer-facing industries and has significant experience with online businesses. Murray was the former CEO of buy.com UK, an online retailer of technology products, which was acquired by the John Lewis Partnership in 2001. Between 2001 and 2004, he was the commercial director of John Lewis Department Stores where he pioneered the store’s online presence, johnlewis.com. Following this, from 2004 to 2008, Murray was the CEO of Avis Europe plc.  From 2008 until 2014 he was the CEO of thetrainline.com, the online train ticket retailer.

His previous experience includes executive appointments with Tricon Global restaurants (now Yum Brands), initially as CFO for Europe and latterly as VP and General Manager for Europe.  He also spent five years with Bain and Company as a management consultant.

Murray holds an MBA from Harvard Business School, a BA from Williams College in Massachusetts and a diploma from L’Institut d’études politiques de Paris.

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ERIN WALLACE Chief Operating Officer

Erin Wallace joined the company with nearly 30 years at Walt Disney Theme Parks & Resorts in leadership roles across hotel and theme park operations, revenue management, industrial engineering, new business development, F&B and merchandise strategy and technology innovation.

Erin’s career with Disney culminated with an EVP role in 2011-2015 in which she led key operations and commercial functions for their global theme park business, across domestic and international properties. More recently, Erin served as COO of The Learning Care Group, leading operations of over 900 early childhood education centers across the U.S. Erin holds a bachelor’s degree in Industrial Engineering from the University of Florida and an MBA from Rollins College.

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SCOTT WILSON Chief Commercial Officer

Scott Wilson is responsible for driving occupancy levels, room rate and ancillary revenues at the company’s resorts, with direct functional accountability for marketing, sales, revenue management, contact centers, e-commerce, and data and analytics.

With 25 years of experience, many in the travel and hospitality industries, Scott most recently came from United Airlines where he served as Vice President of eCommerce, Merchandising & Distribution and was responsible for all of United’s digital channels, delivering over $13B in ticket and ancillary revenues and end-to-end customer self-service capabilities. Prior to that Scott served as Vice President of eMarketing for Marriott International. Earlier in his career, Wilson spent seven years at American Online, Inc. in a variety of strategic marketing roles. Wilson graduated from the University of California at Berkeley, with a bachelor’s degree in Political Economics and has an MBA from Carnegie Mellon University with a focus in marketing and operations research.

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GREG MILLER Chief Development Officer

Greg Miller oversees both U.S. and international development for Great Wolf Resorts. He joined the company from Caesar’s Entertainment, where he most recently served as Executive Vice President, Development. During his tenure, he led over $3 billion of large-scale projects of leisure resorts and casinos including new builds, conversion projects and renovations.

Prior to joining Caesar’s, Greg had a successful career with Universal Studios Theme Parks & Resorts, where he held senior roles in both development and general management, culminating as President of Universal Studios Port Aventura in Spain. Greg holds a bachelor’s degree from Notre Dame and earned his MBA from Northwestern University.

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Rubin McDougal Chief Financial Officer

Rubin McDougal leads the company’s financial and accounting operations, project finance, and procurement for the Great Wolf brand.

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BRYAN ROBINSON Chief People Officer

Bryan Robinson leads the human resources function across the brand for all of Great Wolf. He joined the company in 2016 with a strong background in human resources, organizational design and talent development, having most recently served as Vice President of Human Resources for the Chicago Cubs. 

Bryan played a key role in the revitalization of the broader Cubs organization and the team’s performance as not only a sports brand but also a leisure experience at Wrigley Field for its guests and employees. Before joining the Cubs, Bryan held senior human resources roles with General Electric, across multiple business units and geographies. He holds bachelor’s and graduate degrees in Human Resources and Labor Relations from Michigan State University.

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CRAIG JOHNSON General Counsel

Craig Johnson serves as the company’s in-house legal counsel and is actively involved in the company’s goal of developing new Great Wolf Lodge properties in the U.S. and abroad, as well as serving a role in corporate governance, contracting and general compliance.

Craig’s responsibilities also include overseeing the company’s risk and safety functions. For several years prior to joining Great Wolf Resorts in 2013, Craig assisted the company in his capacity as outside counsel while working as a corporate attorney in the Madison, Wisconsin, office of Michael Best & Friedrich LLP. In that role, he focused on general corporate law and mergers and acquisitions. He earned his Bachelor of Arts at the University of Wisconsin at Stevens Point and his Juris Doctor from the University of Wisconsin at Madison.

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ED MALINOWSKI Chief Information Officer

Edward Malinowski joined Great Wolf as the Chief Information Officer in 2017 and his primary responsibility is overseeing the systems and technologies which drive Great Wolf today, and establishing and implementing a technology vision which will accelerate the global growth of the brand and keep its guests howling for years to come.

Bringing with him a wealth of technology, security, and innovation experience, prior to Great Wolf, Edward was the CIO for Shangri-La Hotels and Resorts, headquartered in Hong Kong. He is an advisor to a number of international technology and hospitality associations and is regularly sought out to speak on emerging trends in both the IT and InfoSec spaces. Edward earned his bachelor’s degree in Chemistry from Bradley University.

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MARK RUCKER Senior Vice President of Operations

In his new role as SVP Operations, Mark will partner directly with the Development team as we create the program for new lodges, as well as ensuring the alignment of Operations resources and leadership to support continued investment in both growing our pawprint and improving our existing lodge performance. He also has operational oversight of the following lodges: Colorado Springs, Garden Grove, Grand Mound, and  Grapevine. 

Previously, Mark was Vice President of Experience Planning & Integration-Park Operations for Walt Disney Parks and Resorts. He had been with The Walt Disney Company for 32 years, serving in over 15 different leadership roles and was a Disney executive for 17 years. He led teams in areas such as Operations, Operations Integration, Information Technology and Planning, Finance, Transportation, and Industrial Engineering. Some of his Disney roles included: Vice President, Parks & Lodging Line of Business at Walt Disney World; Vice President, Lodging Line of Business; Director of Rooms, Walt Disney World; General Manager of Park Operations for Epcot; Director of Transportation and Resort Support; and General Manager, Water Parks and Miniature Golf.

He received his bachelor’s degree in Industrial Engineering from the University of Missouri – Columbia and his MBA from Webster University, and he has participated in the Gallup Leadership Institute. Mark has also been a recipient of Disney’s esteemed Partners in Excellence award, served as Board of Director and the Treasurer of the World Waterpark Association, served as President of the Institute of Industrial Engineers, Central Florida Chapter and currently serves on the Board of Directors for Clean the World Foundation. On a personal level, Mark remains connected to his alma mater as a member of the University of Missouri Alumni Association.

Mark is happily married to his wife, Stephanie, of 27 years and has two daughters; Kristin and Lauren.

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ALAN GENIN Senior Vice President of Revenue Management & Chief Analytics Officer

Alan Genin oversees revenue management and enterprise analytics at Great Wolf Resorts Inc. As chief revenue strategist and yield executive, he is directly responsible for revenue management, distribution, and operations analytics and data science.  

During more than 15 years of service to the company, Alan has held senior leadership positions in revenue management, guest services, customer contact center and e-commerce. He earned his Bachelor of Science in hospitality and tourism from the University of Wisconsin at Stout and his Master of Business Administration in corporate finance from Upper Iowa University.

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JAY MARKHAM Senior Vice President of Finance

Jay Markham oversees financial performance and analysis as well as the treasury function for the company. In his previous roles for the company, he served as interim chief financial officer and vice president of finance.

Prior to coming to Great Wolf Resorts, Jay worked for Golub Capital LLC starting in 2010, primarily serving Golub Capital BDC Inc., a publicly traded business development company, where he was the corporate controller primarily responsible for accounting and financial reporting. Beginning in 2006, he worked for Ernst & Young LLP, most recently as a senior auditor, primarily responsible for planning and performing International Financial Reporting Standards and U.S. Generally Accepted Accounting Principles public and private company audits in the banking, broker-dealer and hedge fund industries. Jay is a certified public accountant and earned his Bachelor of Science in analytical finance and his Master of Science in accountancy at Wake Forest University.

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Brian Casebolt Senior Vice President of Ancillary Revenue

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Mo Khalid Regional Vice President - East

Mo Khalid has the operational oversight of the Eastern lodges. Mo joined the company with nearly 15 years of experience working across hospitality, restaurants, financial and retail industries while gaining experience in P&L management, strategic planning, data analysis, corporate finance, restaurant and hotel management, operations analytics, guest experience, and budgeting and forecasting    

Previously, Mo was the Vice President and COO for the Meineke Brand at Driven Brands, the $2.1 billion parent company of automotive aftermarket brands. Prior to that Mo was a Senior Director, Operations Strategy, North America for Starwood Hotels & Resorts Worldwide.  He also held positions in the financial world at Deutsche Bank and J.P. Morgan Chase with stints before and after in the quick service industry at Burger King and McDonald’s.

Mo holds a bachelor’s degree in Finance from the Rutgers University and an MBA from Columbia University   

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BRAD WEISSMAN Regional Vice President - Central

A native to Memphis, TN, Brad began his hospitality career at an independent upscale restaurant. After working his way from stewarding to line cook Brad went off to Tempe, AZ where he studied Hospitality Travel and Tourism at Arizona State University. Upon receiving his Bachelor’s degree Brad began a 10-year career with Hilton Hotels, holding various leadership positions from Front Office Manager to General Manager in marquee cities such as New York, Chicago, and Atlanta.    

In 2009, Brad became the Regional Director of Operations for Cooper Hotels in Atlanta, GA. While with Cooper Hotels, Brad was instrumental in the improvement of service and bottom line results. A year later, he moved to Atlantic City, NJ and joined Caesars Entertainment. As Pod Director of Hotel Operations, Brad’s leadership and focus resulted in Caesars Atlantic City Hotel achieving the prestigious AAA 4 Diamond award for the first time in its 32-year existence. Due to his accomplishments in Atlantic City, Brad would go on to earn the highest award achieved by any Caesars employee, the Chairman’s Award.

In 2012, Brad relocated to New Orleans, LA, to oversee Hotel operations for Harrah’s New Orleans, a 450 room hotel and casino with multiple F&B outlets. While in New Orleans, the Hotel achieved a “Top Three Service” designation along with increased operating income each year over a 3-year span. In 2015, Brad would earn his Master’s in Business Administration from Tulane University and relocate to Virginia Beach where he accepted a position as Executive Vice President of Hotel Operations for Gold Key | PHR, one of the leading hospitality companies in the mid-Atlantic. In this role, Brad was responsible for hotel and food & beverage operations overseeing the hotel and restaurant portfolio, which included 2,000+ employees and almost $100 MM in revenue. While in Virginia Beach, Brad assisted with the opening of a 300-room, Full service Hilton Hotel and convention center (50,000 square ft.) consisting of four restaurants inclusive of the largest hotel ballroom (18,000 square ft.) in the Commonwealth of Virginia. In addition, Brad contributed to a portfolio wide Rooms Division profit margin increase of 2% points. Under Brad’s leadership, the portfolio achieved all time high results in guest satisfaction scores, cleanliness scores and condition ratings.

Brad and his wife Wendy have two young boys  four,  and six years of age.  In his spare time Brad enjoys spending time with his family and can be found at the Zoo, local museum or nearest family attraction. Brad and his wife Wendy are passionate College Football fans routing for both the University of Georgia, and Arizona State University schools. In addition, Brad is a huge Chicago supporter since he was born a Cubs, Bears, Bulls and Blackhawks fan.    

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STEPHEN MURPHY Vice President of Operations

In Stephen’s role as Vice President of Operations, he is working closely with the Development team to build programs for new Lodges and represent Operations during design, development, construction and turnover.  Stephen is also responsible for Rooms, Engineering and Aquatics lines of business, developing strategies and tactics to improve Lodge performance and significantly enhance the Guest and Pack experience.

Stephen joined Great Wolf with nearly 28 years of experience at Walt Disney Parks and Resorts, where he performed Executive and leadership roles both domestically and internationally across Hotel, Theme Park, Water Park and Transportation Operations, Resort Development and Operations Systems Integration. 

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Kenny Funk Vice President of Retail

In Kenny’s role he has oversight of the enterprise wide retail and spa business for Great Wolf Resorts. Previously, Kenny was Vice President of Retail and Merchandising for Walt Disney Parks and Resorts.

Kenny was with The Walt Disney Company for 21 years and help positions of increased responsibility throughout his tenure. He led teams responsible for retail strategy, financial planning, insights & analytics, systems, logistics & supply chain, eCommerce, liquidation and operations integration during his Disney career.

He received his bachelor’s degree in Business Administration – Marketing from SW Oklahoma State University and has been a recipient of Disney’s esteemed Partners in Excellence award, serves as Director on the board at Johnson University and served on the retail board for the International Association of Amusement Parks and Attractions.

Kenny has been married to his wife, Keri, for 31 years and have two sons, Kyle and Kolin.

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Brooke Patterson Vice President of Attractions

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Ramki Srinivasan Vice President of Digital

Ramki Srinivasan is responsible for Digital Channels and for delivering a great Guest Experience using digital technologies. Ramki brings over 15 years of leadership experience in digital platforms, e-commerce and personalized marketing. Most recently, Ramki led revenue management at Groupon for North America for a $2B portfolio. Prior to that, Ramki ran e-commerce for multi-billion brands like Motorola Mobility, Kmart and Sears Auto.    

Ramki graduated from University of Madras in India with a Bachelors Degree in Computer Science. He also holds a Masters Degree in Computer Science from the University of Illinois at Chicago and a MBA from Kellogg School of Management at Northwestern University    

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ROBERT MOORE Vice President of Global Construction

Robert has oversight of all construction projects, both domestically and internationally.  With Great Wolf’s current growth prospects, Robert’s role will be critical in consistently managing our construction processes.

Robert has an impressive background in design and construction. His most recent role was as Senior Vice President of Corporate Engineering at Remington Hotels (Ashford Hospitality) in Dallas. There, he was responsible for all of Ashford’s 134 hotels and worked closely with Ashford’s asset management team on brand managed hotels and JV partnerships.  Prior to Remington Hotels, Robert had a successful career with Accor – one of the leading global hotel companies. He led the design, construction, engineering and maintenance organizations culminating as SVP of Design & Technical Services Worldwide in Paris. From 2000 to 2010 Robert was Accor North America’s Senior Vice President of Technical Services and New Construction.   In this position, Robert led all new construction, capital investments, maintenance, safety and sustainable development for Accor North America’s Motel 6, Studio 6, Novotel and Sofitel brands in North America.

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Steve Jacobsen Vice President of Domestic Development

Vice President, oversees U.S. development for Great Wolf Resorts. Prior to joining Great Wolf, Steve was running his own company Jacobsen Development Advisors llc. His company recently was the lead consultant for the Chicago Cubs and Hickory Street Capital in the renovation of Wrigley Field and the mixed-use entertainment development adjacent to the ballpark. 

With more than 39 years as a senior development executive for both public and private companies, Steve has successfully carried out over $5.5 billion in real estate development totaling over 26 million square feet throughout North America. He has success in managing large complex construction projects, acquiring entitlements and public financial incentives in excess of three quarters a billion dollars for large scale, mixed-use entertainment and hospitality projects in some of North America’s most challenging jurisdictions. Steve has a Bachelor’s degree in Architecture from the University of Illinois at Urbana- Champaign. Steve is an architect and was awarded membership into the Gargoyle Society founded at Cornell University for excellence in design.

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Alfonso de Gortari Vice President of International Development

Alfonso de Gortari oversees the International Development for Great Wolf Resorts Inc., an affiliate of Centerbridge Partners LP. Alfonso joined the company from JLL Hotels, where he was SVP – Country Lead for Mexico, responsible for leading the growth and execution of the hotels platform in the country.

Alfonso has more than 13 years of experience in the lodging and real estate industries, having held development, advisory and principal investment positions, as well as leading the creation and development of other national and international business ventures. Prior to JLL, Alfonso held the position of Development Subdirector for 6 years in Grupo Posadas. During his time in the sector, he has achieved the negotiation of 40 hotel management contracts and invested in over 23 hotel projects for a total US $171 Million. Alfonso holds an Industrial Engineer degree from the Instituto Tecnologico y de Estudios Superiores de Monterrey and his MBA from EGADE, with studies in the Business University at Monaco, Montecarlo, IUM.

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RODNEY JONES Vice President of Design and Construction

Rodney Jones joined the company in 2000 with 35 years of experience in retail and hotel development and construction. In his previous role for the company, he served as senior director of design and construction.

His strong construction management skills and expertise in resort and water park development make him invaluable in the development of new projects.

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Erik Gast Chief Accounting Officer

Erik Gast joined the company as Vice President and Chief Accounting Officer leading the Accounting Operations teams.  He previously served as Vice President of Finance and Controller for Pilot Flying J, the largest operator of travel centers in North America with more than 750 locations and $19 billion in revenue.

Prior to joining Pilot Flying J, Erik served as Vice President of Finance as Treasurer and Controller for Family Dollar, supporting Family Dollar through the $9 Billion dollar acquisition by Dollar Tree creating a chain of 13,600 store locations.

Prior to Family Dollar, Erik led the Finance team at Ace Hardware, a 4,600 global store chain as the Vice President of Finance.  Previous to Ace, Erik held various leadership roles at L Brands, a market leading retailer with the following brands: Victoria’s Secret, Victoria’s Secret Pink, Bath and Body Works, La Senza, Henri Bendel and apparel maker Mast Industries. 

Erik has also occupied various leadership roles with NCS Healthcare and began his career in public accounting working for GBQ Partners in Columbus, Ohio and then Ernst and Young, LLP.  He holds a Masters of Business Administration from The Ohio State University, and a Bachelor of Arts degree in Accounting from Bethany College, West Virginia.  He is a Certified Public Accountant. 

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Jason Colton Vice President of Project Finance & Treasury

Jason Colton oversees the company’s capital markets and treasury operations. He brings more than 17 years of experience in capital markets, finance and real estate investing including his role as Senior Vice President of Investments at General Growth Properties, a $40 billion publicly traded REIT.

In this role he oversaw acquisitions, dispositions and other capital markets activities. Prior to joining General Growth he was a member of the capital markets team at DDR Corp, an $8 billion publicly traded retail REIT. He also spent four years at M3 Capital Partners, a boutique investment bank specializing in raising private equity for real estate operating companies. Jason is a Certified Public Accountant (inactive) and earned an MBA from the University of Chicago Booth School of Business along with a Bachelor of Arts in accounting and finance from Georgetown University.

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ALEXANDRA LEVY Vice President of Capital Markets

Alexandra oversees the Company’s Capital Markets operations. She joined Great Wolf in December 2017 and brings experience in capital markets, finance, and real estate investment.

Alexandra joined the Company from GGP, a $40 billion publicly traded REIT, where she was Director, Capital Markets. Prior to joining GGP, she was in the Real Estate Banking Group at JPMorgan Chase, N.A.  Alexandra earned an MBA from The University of Chicago Booth School of Business and a BA from the University of Pennsylvania.

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RACHEL O’CONNELL
Vice President of Talent

Rachel leads talent management and organizational development for Great Wolf Resorts including talent strategy, engagement, talent acquisition, performance management, learning, leadership & executive development, high potential programs and succession planning.

Prior to joining Great Wolf Resorts, Rachel most recently served as Asst. Director of Human Resources for the Chicago Cubs where she was responsible for building and leading talent management for four entities in the sports and leisure space, including Wrigley Field, an entertainment venue, F&B and retail outlets and a hotel. Before joining the Cubs, Rachel served as HR Leader for Angie’s List focusing on talent management through their IPO, mergers & acquisitions, and through a period of rapid growth. This followed her experience as HR Director for KPaul Corp., a government reseller of technology equipment and software, which was recognized as #10 on the INC 500 list. Rachel holds a Bachelor’s degree in Communication and a Master’s degree in HR Management, both from Purdue University and is an Executive Scholar in Leadership through Northwestern University’s Kellogg School of Management.

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